1 Management of Utilities
1.1 Cost Recovery
1.1.1 Non Revenue Water
1.1.2 Water for the Poor
1.1.3 Energy Efficiency
1.2 Asset Management
2 Capacity Building and Training
2.1 Training Strategy
2.2 Certification
3 Management of Water Resources
3.1 Governance
3.2 Master Planning
3.3 Protection of Resources
3.4 Adaption to Climate Change
3.5 Integrated Water Resources Management
4 Water and Health
4.1 Domestic Water Supply
4.2 Waste Water Treatment and Re-use
5 Utilities' Reforms
5.1 Autonomy/ Commercialization
5.2 Public-Public Partnership
5.3 Private-Public Partnership
